Frequently Asked Questions

Everything you need to know about TheDraw's tournament management platform. Can't find what you're looking for? Chat with our AI assistant for instant answers.

Getting Started

How do I create a tournament?

Sign up for free, click 'Create Tournament', enter your sport, team count, and format (round robin, knockout, etc.). TheDraw generates fixtures automatically in seconds.

What sports does TheDraw support?

TheDraw works for any team sport: futsal, football, basketball, netball, volleyball, touch rugby, pickleball, padel, cornhole, and more. Configure your own scoring rules and formats.

How do teams register and pay?

Share your tournament registration link. Teams sign up, add their roster, and pay online via Stripe. You see payments in real-time with automatic reminders for overdue fees.

Can I import existing teams?

Yes. Upload a CSV with team names, captain emails, and player details. TheDraw imports everything and sends invitations automatically.

What tournament formats are offered?

Round robin, single elimination, double elimination, Swiss system, group stage + knockout, and ladder leagues. Or create custom hybrid formats.

How do standings and results work?

Enter match results and standings update instantly. Points, goal difference, head-to-head records - all calculated automatically. Players see live standings on their phones.

Pricing & Plans

Free

Up to 16 teams, all core features included. No credit card required. Perfect for trying TheDraw or running small tournaments.

What are the transaction fees?

1.5%

TheDraw charges just 1.5% on payments collected through the platform. Plus standard Stripe fees. Much lower than the 5-8% industry average.

Can I cancel anytime?

Yes

No long-term contracts. Cancel your subscription anytime. Your data stays accessible and you can export everything.

"I was running my league on spreadsheets and WhatsApp groups. TheDraw cut my weekly admin from 15 hours to about 2. The AI handles reschedules and payment reminders automatically - it's like having an assistant."

— League Organiser,

Jakarta Indoor Futsal

Features & AI Agents

How do I create my first tournament?

Sign up for free, click Create Tournament, enter your sport, team count, and format (round robin, knockout, etc.). TheDraw generates balanced fixtures automatically in seconds - no spreadsheets required.

Watch video

AI agents handle repetitive tasks automatically: sending payment reminders, processing reschedule requests, updating standings, and notifying teams about fixture changes.

What sports does TheDraw support?

TheDraw works for any team sport: futsal, football, basketball, netball, volleyball, touch rugby, pickleball, padel, cornhole, and more. Configure your own scoring rules, points systems, and custom formats.

Watch

Teams request reschedules through the app. The opponent approves or suggests alternatives. AI finds available time slots and updates fixtures automatically.

What tournament formats are available?

Round robin, single elimination, double elimination, Swiss system, group stage plus knockout, and ladder leagues. You can also create custom hybrid formats to match your competition structure.

Watch

Yes. Maintain a free agent pool. When teams are short, they can request fill-ins. AI matches available players to teams that need them.

How do teams register and pay?

Share your tournament registration link. Teams sign up, add their roster, and pay online via Stripe. You see payments in real-time with automatic reminders for overdue fees.

Watch

Fixture reminders, result notifications, payment reminders, reschedule confirmations, standings updates, and registration confirmations. Via email, SMS, or WhatsApp.

How much does TheDraw cost?

TheDraw offers three plans: Free (up to 16 teams), Pro at $99/month (up to 100 teams), and Scale at $199/month (unlimited teams). All plans include core features. No per-player fees.

Watch

Mark matches as forfeit with one click. Standings adjust automatically with configurable forfeit scoring. Byes are handled in fixture generation for odd team counts.

What are the transaction fees?

TheDraw charges just 1.5% on payments collected through the platform, plus standard Stripe fees. This is much lower than the 5-8% industry average charged by competitors.

Watch

Yes. Players access fixtures, standings, and results from any device. No app download required - just share the tournament link and they bookmark it.

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TheDraw.app Puts Your League on Autopilot

TheDraw is the AI-powered operating system for social sport. Replace 20 hours of weekly admin with autonomous agents that handle scheduling, payments, and communications.

How does it work?

Find out how it works